The general terms, disclaimers and policies that apply to our offers, services and website.
Important: The information on this page is provided by Up to the Roof for general informational purposes only. It is not legal, financial, tax, insurance or professional advice and does not create any contract or obligation. All programs, offers, pricing, eligibility and policies are administered by Up to the Roof in its sole and absolute discretion and may change at any time without notice. For the offers, pricing, eligibility and terms that actually apply to you, please contact our team and refer to your signed written agreement.
Last updated: 2026. By accessing this website or engaging our services, you acknowledge and agree to the terms below.
By accessing, browsing or using this website, requesting an estimate, claiming an offer, submitting a form, or engaging Up to the Roof (“Up to the Roof,” “we,” “us,” or “our”) for any service, you acknowledge that you have read, understood and agree to be bound by these Terms & Disclaimers, as updated from time to time. If you do not agree, please do not use this website or our services.
All content on this website — including descriptions of services, materials, systems, processes, pricing factors, offers, financing, warranties, timelines, articles, maps and examples — is provided for general informational purposes only. It is not a quote, contract, guarantee or professional advice, and should not be relied upon as such. Your specific project, pricing and terms are governed solely by the written agreement you sign with us.
Nothing on this website constitutes legal, financial, tax, engineering, insurance or other professional advice. You should not act or rely on any information here without confirming it with our team and, where appropriate, an independent professional of your choosing.
Up to the Roof determines, administers and interprets all programs, offers, promotions, referral rewards, financing options, eligibility, scope, scheduling and related matters in its sole and absolute discretion. Any decision we make regarding eligibility, qualification, application of an offer, reward amount, or interpretation of these terms is final and binding. We reserve the right to refuse, modify, limit, suspend or revoke any offer, program or service, in whole or in part, at any time and for any reason, without prior notice or liability.
We may add, change, limit, pause, discontinue or end any service, offer, promotion, program, price, feature, article or part of this website at any time, in our sole discretion, without prior notice or liability. The version of any term or offer that applies is the one we confirm with you in writing at the time of your agreement.
Estimates are provided free of charge and are based on the information and conditions known at the time of inspection. Estimates are not binding until incorporated into a signed written agreement. Final pricing may change if additional or unforeseen conditions are discovered (for example, hidden deck damage, code requirements, structural issues or access limitations). Any figures, ranges or examples shown on this website are illustrative only and do not constitute an offer or guarantee of price.
Promotional offers, including any “10% off your first project” discount and any code such as “OFF10,” are limited-time marketing offers administered by Up to the Roof in its sole discretion. Unless we state otherwise in writing: offers apply only to a new customer’s first completed project; must be requested at the time of estimate; cannot be combined with any other offer, discount or promotion; have no cash value and are non-transferable; apply before taxes, permit and government fees; and are subject to eligibility, availability and any project minimums we may set. We may change, limit, pause or end any promotion at any time without notice, and we determine eligibility and application of any offer solely.
Where offered, our referral program is a discretionary marketing program administered by Up to the Roof. A referral reward (for example, up to 10% of the referred project’s revenue) may be provided only if and when the referral is a genuinely new customer, the referred project is booked, completed and paid in full, and all conditions we set are met. We determine, in our sole discretion, whether a referral qualifies, how any reward is calculated and how and when it is paid. Rewards have no cash value until earned, are non-transferable, may be capped, and may be modified, suspended or discontinued at any time without notice. Recipients are solely responsible for any taxes associated with a reward. Employees, contractors and their immediate households may be excluded.
Financing, where referenced, is offered exclusively through independent third-party lenders. All approvals, rates, terms, fees and availability are determined by those lenders and are subject to credit approval and the lenders’ own terms. References to “$0 down” or “up to 100% financing” describe options that may be available to qualified applicants and are not promises, guarantees or offers of credit by Up to the Roof. We do not make lending decisions and disclaim all liability arising from third-party financing.
Up to the Roof offers a workmanship warranty (10 years) on qualifying installations, in addition to the manufacturer’s warranty on materials, which varies by product and manufacturer. All warranties are subject to the specific terms, conditions, limitations and exclusions of the applicable written warranty documents, including required maintenance and proper use. Warranty coverage may be reduced or voided by unauthorized alterations, lack of maintenance, misuse, or damage outside our control.
Except for express written warranties provided with your project, and to the fullest extent permitted by law, Up to the Roof disclaims all warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, regarding this website, its content, and any service, program, offer or information described here.
Roofing materials may vary in color, texture, finish and appearance between samples, batches, screens and final installation, and may change over time due to weathering. Such natural variation is not a defect. Product availability is subject to change by manufacturers.
Any timelines are estimates only. Roofing is weather-dependent, and schedules may be affected by weather, permitting, inspections, material availability, labor and conditions discovered on site. Up to the Roof is not responsible for any failure or delay caused by events beyond our reasonable control, including weather, storms, hurricanes, floods, fire, natural disasters, supply shortages, labor disruptions, utility failures, governmental actions or other force majeure events.
You are responsible for providing safe and clear access to the work area, disclosing known conditions (such as prior leaks, structural issues, solar equipment, satellite dishes or fragile items), and securing or removing valuables, vehicles, wall hangings and attic contents from the work area. Vibration, noise and dust are normal during roofing; we are not responsible for pre-existing conditions or for items you were asked to secure.
You acknowledge that roofing work involves inherent risks and that older or compromised structures may have hidden or pre-existing conditions. To the fullest extent permitted by law, Up to the Roof is not liable for damage arising from pre-existing conditions, latent defects, prior workmanship by others, or conditions that could not reasonably be discovered before work began.
Where required, we handle the permitting process as part of our services; however, permitting timelines, inspections and code requirements are controlled by local authorities and may affect schedule and scope. You are responsible for any homeowners’ association or similar approvals unless we expressly agree otherwise in writing.
Payment terms are set out in your signed written agreement. Past-due amounts may accrue interest and collection costs to the extent permitted by law. As required by Florida law, persons working on your property or providing materials may have a right to file a construction lien if they are not paid; your written agreement and applicable Florida statutes govern these rights. Please refer to your agreement for the specific notices that apply.
If your project involves an insurance claim, you remain responsible for your policy, deductible and all communications and decisions with your insurer. Up to the Roof is a roofing contractor, not a public adjuster, insurer or law firm, and does not provide insurance or legal advice or guarantee any claim outcome, coverage or payment. We may document damage and meet with your adjuster as a courtesy, but the insurer makes all coverage determinations.
Up to the Roof is a licensed Florida contractor (CCC1336618 · CGC1525008) and carries liability and workers’ compensation insurance. License status can be verified with the State of Florida. Some services may be provided through qualified, licensed partners.
You agree that Up to the Roof may photograph, film and document completed and in-progress work and may use such images and general project details (excluding your exact street address) for marketing, portfolio, social media and promotional purposes, without compensation, unless you opt out in writing before work begins.
By submitting a form or contacting us, you consent to be contacted by phone call, SMS text message, email and messaging applications (including WhatsApp) regarding your inquiry and our services. Message and data rates may apply, message frequency varies, and you may opt out at any time by replying STOP or contacting us. Consent is not a condition of purchase.
Information you submit through our forms (such as name, phone, email and address) is used to respond to your request, provide our services and improve our business, and may be processed and stored by third-party service providers we use (for example, form-delivery and email providers). We do not sell your personal information. By submitting information, you consent to this use.
Reviews, testimonials, ratings, project photos and examples shown on this website are illustrative and reflect individual experiences. They are not a guarantee of any particular result, outcome, timeline, savings or price for your project. Individual results vary.
Manufacturer names, logos and product names are the trademarks of their respective owners and are shown only to indicate the materials we may install. Their use does not imply endorsement, sponsorship or affiliation unless expressly stated.
All content on this website that is not owned by third parties — including text, design, graphics, logos and layout — is owned by Up to the Roof and is protected by applicable law. You may not copy, reproduce, distribute or create derivative works from it without our prior written permission.
This website may contain links to or integrations with third-party websites and services (for example, maps, lenders, messaging apps and social media). We do not control and are not responsible for the content, policies, security or practices of any third party, and your use of them is at your own risk and subject to their terms.
This website is provided “as is” and “as available,” without warranties of any kind. We make reasonable efforts to keep information accurate and current but do not warrant that it is complete, accurate, current, secure or error-free, and we may change or remove content at any time without notice. You use this website at your own risk.
We strive to make our website reasonably accessible. If you experience any difficulty accessing content, please contact us and we will try to assist or provide the information through another reasonable means.
To the fullest extent permitted by law, Up to the Roof and its owners, officers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any lost profits, lost data or loss of goodwill, arising from your use of this website or reliance on its general information, whether based in contract, tort or otherwise. Our total aggregate liability relating to the website or its content will not exceed one hundred U.S. dollars (US$100). Nothing in these terms limits any rights you have under your signed written project agreement or any liability that cannot be limited or excluded by law.
To the fullest extent permitted by law, you agree to indemnify, defend and hold harmless Up to the Roof and its owners, employees and agents from and against any claims, damages, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of your misuse of this website, your violation of these terms, or your violation of any law or third-party right.
To the fullest extent permitted by law, any claim or cause of action arising out of or relating to this website or its content must be brought within one (1) year after the claim arose, or it is permanently barred.
To the fullest extent permitted by law, any dispute relating to this website or its content that is not resolved informally will be resolved by binding individual arbitration administered in Miami-Dade County, Florida, rather than in court, and you and Up to the Roof waive any right to a jury trial and to participate in a class or representative action. Either party may still bring an individual claim in small-claims court where eligible. Disputes arising from a signed project agreement are governed by that agreement. Nothing here waives rights that cannot be waived by law.
These terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Subject to the arbitration provision above, any dispute will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to that jurisdiction and venue.
If any provision of these terms is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be enforced to the maximum extent permitted. Our failure to enforce any provision is not a waiver. You may not assign these terms; we may. Headings are for convenience only. These terms, together with your signed written agreement, are the entire agreement regarding their subject matter and supersede all prior communications and create no third-party beneficiaries.
We may update these Terms & Disclaimers and any program, offer, price or policy at any time, in our sole discretion, without prior notice. The version posted here is the current version. Because details change, please always confirm current terms with our team before relying on anything on this website.
These terms are informational and may change. For the offers, pricing, eligibility and terms that actually apply to you, please contact our team before relying on anything here: (786) 210-9698 · info@uptotheroof.com. Up to the Roof has the final say on all programs, offers and eligibility.
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